UNC Kenan-Flagler Blogs

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Emotional intelligence: Can companies really feel their way to success?

The following is an excerpt from a white paper by Lauren Garris, client relationship manager, UNC Kenan-Flagler Executive Development. It has been nearly 25 years since Peter Solovay and John D. Mayer first used the term “emotional intelligence” to describe a different kind of intelligence many business leaders believe is essential to achieving success in the workplace. Unlike many other business trends that have come and gone, emotional intelligence—an intelligence that involves the ability to monitor one’s own and others’ feelings and emotions and to use that information to guide one’s thinking and action—still has legs. Business leaders continue to use the term and value it as a key employment factor. There is also evidence that HR and talent management professionals who Read More

HR’s role in linking personal, employment and leadership branding

The following is an excerpt from a white paper by Meena Dorr, director of career and professional development, UNC Kenan-Flagler Executive MBA programs. Although a cover letter and resume are still important in the hiring process, a new hurdle recently has been added to the mix. Thanks to the rise of social media, recruiters and hiring managers are increasingly checking out the candidate’s LinkedIn profile or other personal or professional social media site, or searching for job samples on YouTube or SlideShare. This new step in the process led to a renewed emphasis on the importance of personal branding and, conversely, because applicants can now find more information about a potential employer than ever before online, a renewed emphasis on the importance Read More

Tips for the job search from LinkedIn’s John Hill

LinkedIn’s higher education evangelist John Hill visited UNC Kenan-Flagler to help students, faculty, staff and alumni learn how to effectively use LinkedIn’s powerful networking tools. Here are his tips for the job search. Get direction. LinkedIn’s alumni tool gives you the ability to filter alumni by location, company, industry or position, allowing you to see where other UNC Kenan-Flagler grads are employed. If you need direction when setting career goals, look at profiles of business leaders to see their career trajectory – you can use this as a guide towards achieving your own professional goals. Be the first to know about a job opening. If you’ve got your eye on a position at a specific company, use LinkedIn’s advanced search Read More

Profile tips from LinkedIn’s John Hill

LinkedIn’s higher education evangelist John Hill visited UNC Kenan-Flagler to help students, faculty, staff and alumni learn how to effectively use LinkedIn’s powerful networking tools. Here are his tips for creating an effective profile. Profiles should not be a duplicate of your resume. Instead, ensure that your resume and LinkedIn profile complement each other. Use the “summary” field to let employers know what makes you tick. Use the “interests” section to share your passions and interests outside of work. This gives prospective employers a glimpse into your personality through information that’s not on your resume. Every word of your LinkedIn profile is searchable; use this to your advantage. Showcase your portfolio. LinkedIn allows you to upload rich media such as Read More

How to add notes to your connections’ profiles on LinkedIn

One of LinkedIn’s hidden gems is its ability to act as a customer relationship management (CRM) tool – an incredibly useful (yet underutilized) feature for business professionals and job seekers. Below is a step-by-step guide to adding notes to your connections’ profiles on LinkedIn. Log into LinkedIn and click “network” then “contacts” Click on the name of the contact you want to add notes to Click on “edit details” Click the area where you want to add information or notes and input the information Click “save changes” To export contact information and notes, click “export connections” and follow the prompts to save as a CSV (Excel) file. This capability is available to first- level connections. Any information that you enter Read More

Powering your bottom line through employee engagement

The following is an excerpt from a white paper by Kimberly Schaufenbuel, director of UNC Executive Development. Some of the biggest concerns CEOs say they grapple with on a regular basis with are operational excellence, innovation, risk, the regulatory environment, and the global economy. Addressing those concerns effectively takes human capital, the “people thread” that is the key to helping organizations compete and win. It takes more than bodies, though, to gain the competitive advantage organizations need to positively impact their bottom lines. They need fully engaged, motivated employees. Unfortunately, engaged employees are a rare find these days. A recent Gallup poll found that more than 70 percent of American workers are either actively or passively disengaged from their work. Read More

Identifying High-Potential Talent in the Workplace

The following is an excerpt from a white paper by Kip Kelly, Director of Marketing & Business Development for UNC Executive Development. The cornerstone to an organization’s growth-from-within strategy is the identification of high-potential talent, yet HR and talent management professionals consistently report that existing processes and programs are lacking or nonexistent. A recent leadership survey conducted by the University of North Carolina Kenan-Flagler Business School, for example, found that while many talent management professionals reported a high demand for high-potential talent, nearly half (47 percent) said their current high-potential talent pool did not meet their anticipated needs, and 65 percent said they were only slightly or moderately confident in their organization’s ability to fill mission-critical roles. High-potential employees have Read More

Insights into Innovation: Innovation v. Entrepreneurship

Atul Nerkar is associate dean of UNC Kenan-Flagler’s Executive MBA programs. He is also professor of strategy and entrepreneurship. Below, read his Insight into Innovation, the third in a five-part servies. Previous posts touched on the importance of failing fast and often and detailed why organizations must innovate. Why is it important for an organization to master innovation? We live in a world in which innovation is the buzzword. Everywhere you look, innovation is a buzzword. Why is innovation important? Most will come up with an answer like, “It’s important for competitor advantage,” or “We get stale, we get inert,” or “It’s good for society.” All those reasons are valid. I think the most important reason why innovation is important Read More

Four ways to boost global sales

By Jamie Gnazzo, UNC Kenan-Flagler writer Professor Dave Roberts, an associate professor of marketing at UNC Kenan-Flagler, led a recent webinar  “Implications of Selling Globally,” as part of the “Best Practices in Global Business Education” series presented by the UNC Center for International Business Education and Research (CIBER). Read key takeaways below. Roberts, who spent years working for multinational companies to improve their sales performance, consulting and management, discussed the benefits of expanding into global markets and the most important considerations to keep in mind when doing so.  “The biggest environmental driver in moving outside of the United States is the notion of opportunity,” Roberts says. “The BRICS carrot – Brazil, Russia, India, China and South Africa or America – provides Read More

How leaders can improve through improv

The following excerpt is from a white paper written by Kip Kelly, director of marketing and business development at UNC Executive Development. To paraphrase Isaac Asimov, the only constant in life—and in business—is change. It is constant, inevitable and rapidly increasing. Business leaders know that their organization’s success will depend on agile, adaptable and innovative leaders who can respond quickly, confidently and effectively to change, and who can inspire others to do the same. Developing these unique capabilities often requires a different approach to leadership development and is prompting some senior executives to embrace less conventional approaches. This is where improvisation—the art of performing without a script—can help. Improvisation can be funny—think Wayne Brady, Tina Fey or Amy Poehler—but that Read More